Gerald KayRICS

Chartered Surveyors, Estate Agents & Valuers

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Privacy Policy

Gerald Kay Limited is committed to compliance with the relevant UK & European data protection laws and will responsibly protect the information you provide to us and the information we collect in the course of operating our business.
This policy (together with any other documents referred to) sets out the basis on which any personal/business data we collect or have collected from you, or that you provide or have provided to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal/business data and how we will treat it.
For the purpose of the General Data Protection Regulation (GDPR) (the "Act"), the data controller is Gerald Kay Limited of 21 Ellis Street, London SW1X 9AL registered in England and Wales with company number 07186242. Gerald Kay Limited is notified as a data controller with the Information Commissioner's Office with number Z2965866. Our nominated representative for the purpose of the Act is Gerald Kay.
How we collect your data
Your information is stored by us when

We treat the information provided with the utmost care and take appropriate steps to protect it.
Information we hold
The following information is held by us in a secure environment:

  • Your Name
  • Company Name
  • Full Address
  • Telephone/Mobile Number
  • Email Information
  • Additional information may be held such as details of your Solicitors, Accountants and Bankers provided by you for the purpose of property management or our taking up references¬†

Uses made of the information
We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Disclosure of your information
We will we not disclose your information to third parties (unless instructed to do so by you in writing) except in the following circumstances:

  • If we are under a duty to disclose or share your personal/business data in order to comply with any legal, regulatory or professional obligation to do so (for example, in order to satisfy anti-money laundering requirements), or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of Gerald Kay Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
  • We are required by law to keep your basic data (name, address, contact details) and where applicable passport details, date of birth, bank details and copy bank statements, utility and council tax accounts for a minimum of 6 years or longer if it is deemed necessary. Thereafter it will be destroyed.

Your rights
You have the right to ask us for the status of your current personal/business data.
You can request this by email to: or in writing to: Gerald Kay Limited, 21 Ellis Street, London SW1X 9AL
You have the right to ask us to remove or update your personal/business data
You can request this by email to: or in writing to: Gerald Kay Limited, 21 Ellis Street, London SW1X 9AL
How we protect your personal/business data

  • We secure access to all transactional areas of our websites using ‘https’ technology.
  • Access to your personal data is password-protected.
  • We use industry standard protection software and hardware programmes to help ward off vulnerabilities and attacks

Outbound Links
Our website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Gerald Kay Limited Client Support Area
Our in house systems and servers use the latest firewalls and virus protection software and hardware.
Unfortunately, the transmission of information via the internet is not completely secure. Although we use recommended up-to-date software and hardware for your personal/business data, we cannot guarantee the security of any data transmitted via the Internet; any transmission is at your own risk. Once we have received your information, we will use strict procedures and standard industry software and hardware to try to prevent unauthorised access.
Contacting the Information Commissioners Office
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113. or visit their website at
Changes to this privacy policy
We may update this Privacy Policy from time to time. The effective date of the current Privacy Policy is the 24th May, 2018. We encourage you to periodically review this policy. If we make any material changes in the way we collect, use and/or share the personal information that you have provided, we will notify you

Our terms and conditions are available upon request.